GLOW Cancellation Policy
In order to better serve our guests and to preserve our teams business', we have created a firm cancellation policy. We are always open to answering any questions you may have.
A 2 day, 48 hour notice for cancellation, rescheduling, or modifying prior to your appointment is required to avoid a fee.
1 day, 24 hour notice for a cancellation, rescheduling, or modification results in a 50% charge for services/time reserved.
If less than 24 hours notice is given for a cancellation, rescheduling, or modification, client will be responsible for 100% of the rate of the service(s) reserved. This includes no-shows.
These fees must be paid BEFORE you can reschedule/schedule your next appt. No Exceptions.
***True emergencies will be considered when determining what fee is appropriate. A Covid test result may be needed if infection is your excuse.
EXCHANGE POLICY
GLOW does not accept returns or keep credits. You may however EXCHANGE only and pay the cost difference if there is one within 7 DAYS of the purchase. Proof of purchase will be required for the exchange.